Retail products are our daily necessity such as groceries, clothing, books, electronics and furniture. In a supply chain, retail sales are the final products which support the economy. The sale of consumer goods or final goods by various businesses to end consumers are retail sales. It involves in-store sales as well as online sales. The retail products can either be perishable or durable.
However, raw materials such as copper or unmolded plastic do not fall into this category because they are used to manufacture the end products.
Retail sales are divided into various categories:
· Department stores
· Automobile sales
· Building and hardware
· Electronic appliances
· Fuel
· Food and beverages
· Home furnishing, etc.
There are a variety of careers in retail sales. Some are listed below.
The role of a sales associate is to assist customers by answering their product related questions. They also look at restocking and maintaining the cleanliness of the store.
Their responsibility is to respond to the inquiries of the customers through phone or emails. They should have a thorough knowledge and understanding of the company’s policies.
They take up previous responsibilities of the store owner when the owner has too many responsibilities on his plate. As per the need of the business, these responsibilities differ.
They deal with processing transactions such as purchases, returns and exchanges. Cashier makes it easy for the person to make purchases. They possess good customer service abilities so that they can handle the cash transaction quickly and accurately.
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